Privacy Policy

Welcome to Blissful Parlor & Spa ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://blissfulparlorspa.com/ or utilize our luxury wellness and parlor services at our facility located at Tribhuvan International Airport (TIA) Arrivals Parking, Kathmandu, Nepal.

1. Information We Collect

We may collect information about you in a variety of ways when you interact with us:

• Personal Identification Data: Full name, phone number, WhatsApp contact, and email address provided when making an appointment booking or inquiry.
• Appointment & Service Details: Preferred treatments (Ayurvedic Massage, Moroccan Bath, Facial Care, Hair Styling, Airport Transit Packages), scheduled appointment time, and therapist preferences.
• Technical & Browsing Data: IP address, browser type, operating system, pages visited, and access timestamps collected automatically to improve site performance and security.

2. How We Use Your Information

The information we collect is utilized strictly for legitimate business and client service purposes, including:

• Processing and confirming your spa appointments via phone, email, or WhatsApp.
• Providing customized wellness and parlor recommendations tailored to your transit schedule or relaxation needs.
• Communicating booking reminders, status updates, or customer support assistance.
• Maintaining website performance, security, and preventing fraudulent or unauthorized inquiries.

3. Information Sharing & Third-Party Disclosure

We respect your confidentiality. We do not sell, trade, rent, or lease your personal information to third parties. Information may only be shared under the following limited circumstances:

• Direct Communication Services: With WhatsApp (Meta Platforms) or telecom operators to transmit your booking notifications upon your explicit request.
• Legal Compliance: When required by applicable law, judicial proceeding, or regulatory authorities in Nepal.

4. Data Security

We implement robust administrative and technical safeguards (including SSL encryption) to protect your personal data against unauthorized access, loss, or misuse. However, no electronic transmission over the internet is completely infallible, and we encourage safe browsing practices.

5. Cookies & Tracking Technologies

Our website may use standard cookies and performance monitoring to remember user preferences and improve browsing speed. You may adjust your browser settings to decline cookies if preferred, without affecting basic site functionality.

6. Your Privacy Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your contact records from our booking system.
• Opt out of any promotional communication at any time.

7. Contact Us

If you have questions, feedback, or concerns regarding our Privacy Policy, please contact our management team: